Privacy Policy

Last updated: [ENTER YYYY-MM-DD]

Data controller: [ENTER LEGAL BUSINESS / SOLE TRADER NAME]
Privacy contact: [ENTER PRIVACY CONTACT EMAIL]
Address: [ENTER BUSINESS ADDRESS OR SERVICE ADDRESS]

What we collect

Postcode checks and price estimates process the postcode you enter only to calculate coverage, distance and travel fees. It is not stored.

Contact form enquiries store your name, phone number and message solely to respond to your enquiry, and only for as long as needed to do so. When you submit an enquiry, these same details are also sent by email (and, if configured, text message) directly to our staff, so a real person is alerted immediately rather than the enquiry sitting unseen.

Lawful basis

For enquiries, our stated lawful basis is: [ENTER APPROPRIATE UK GDPR LAWFUL BASIS AFTER LEGAL REVIEW]. Postcode checks and estimates are processed only for the requested service and are not stored by this website.

Third parties

Postcode lookups are sent to postcodes.io, a free open-data UK postcode API, solely to convert a postcode into an approximate location. This build does not use IP-based visitor geolocation or personalised location tracking. If live Google reviews are enabled, we also fetch the business's public star rating and review count from Google's Places API — no visitor data is sent to Google as part of this.

International transfers and processors

[ENTER WHETHER ANY PROCESSOR TRANSFERS PERSONAL DATA OUTSIDE THE UK AND THE APPLICABLE SAFEGUARDS]

Your rights

You can request access to, correction of, or deletion of your data at any time. Contact the data controller using the details above to exercise these rights. You may also complain to the UK Information Commissioner's Office (ICO). Enquiries are automatically eligible for deletion after 90 days, in line with our retention practice. Anonymous conversion-event records are retained for 90 days.

Analytics

We record anonymous counts of calls, WhatsApp clicks, form submissions and price-estimate requests to understand how the site is used. These do not set cookies and contain no personal data.

Cookies

This site uses only cookies and local storage necessary for the selected functionality, plus optional analytics only after consent. You can withdraw optional analytics consent using the cookie controls in the site footer.