Emergency Drainage Callout in Exeter
Sewage backing up into a property, a flooded basement or an overflowing manhole are situations that need attention quickly. We offer out-of-hours attendance for drainage emergencies across our coverage area. Emergency callouts are charged at a higher rate than planned work — the estimator shows the out-of-hours uplift. Where the problem turns out to be on the adopted sewer network (South West Water responsibility), we will confirm this and advise you to contact the water company before chargeable work proceeds.
Indicative estimate — emergency drainage callout
This figure is indicative. A confirmed quotation is always provided and agreed before any chargeable work commences.
Scope of emergency drainage callout
- Sewage backup into the property
- Overflowing manhole or inspection chamber
- Flooded basement or cellar drainage
- Complete drain failure
- Out-of-hours emergency assessment
Our approach and methodology
- Assess the extent of the problem and identify the affected drain run
- Confirm whether the drain is private or adopted before chargeable work
- Apply the most appropriate clearance method to restore flow
- Document the issue and advise on any further inspection or repair required
Technical questions — Emergency Drainage Callout
Sewage is coming up through my drain — who is responsible?
If the blockage is in a drain serving only your property, it is your responsibility. If it is in a shared run serving two or more properties, it is likely adopted by South West Water and their responsibility to clear free of charge. We confirm ownership before committing to chargeable work. If it is a South West Water issue, we will advise you to call them on their emergency line.
How quickly can you attend a drainage emergency in Exeter?
In our core Exeter coverage area we aim to attend within two to four hours of an emergency call. Exact timing depends on the time of day and current demand. Call us directly rather than using the enquiry form for emergency attendance.
Emergency Drainage Callout across Exeter and the region
Emergency Drainage Callout — Exeter City Centre
Our base — fastest response across EX1 and the central areas.
Emergency Drainage Callout — St Thomas
Regular call-outs across the St Thomas and Alphington area.
Emergency Drainage Callout — Heavitree
Covered across Heavitree and Whipton in EX1 and EX4.
Emergency Drainage Callout — Topsham
Covered for drainage work in the Topsham area — a small travel supplement may apply.
Emergency Drainage Callout — Exminster
Covered for planned drainage work south of Exeter.
Emergency Drainage Callout — Crediton
Covered — advance booking recommended for EX17.
Further services
Drain Unblocking
Blocked sinks, toilets, gullies and external drains cleared by rodding or high-pressure jetting.
CCTV Drain Survey
Camera inspection of drain and sewer runs — for blockage investigation, pre-purchase surveys and building work.
High-Pressure Drain Jetting
Grease, scale, silt and root mass removed from drain runs using high-pressure water.
Drain Repair and No-Dig Relining
Patch repair or full pipe relining for cracked, displaced or root-ingressed drains.
Soakaway and Private Drainage Inspection
Inspection and assessment of soakaways, septic tanks and private treatment systems.